Privacy Policy

1. Who We Are

RainLeak.ca is a specialized rain leak detection service operating as a subdivision of AnyLeak.ca — British Columbia's leading advanced water leak detection company. Our registered address is:

2. Information We Collect

We may collect the following types of information when you use our website or contact us:

• Contact Information: Name, email address, phone number, and property address when you submit a service request or contact form.
• Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
• Communication Records: Records of correspondence when you contact us by email or phone.

3. How We Use Your Information

We use collected information for the following purposes:

• To respond to service inquiries and provide leak detection services
• To schedule appointments and follow up on service requests
• To improve our website and service offerings
• To send service-related communications (not marketing without consent)
• To comply with legal obligations

4. Cookies & Analytics

Our website may use cookies and Google Analytics to understand how visitors interact with our site. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website or conducting our business, provided those parties agree to keep this information confidential. We may also disclose information when required by law or to protect the rights and safety of our company and customers.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Service inquiry records are typically retained for a maximum of 5 years.

7. Your Rights (PIPEDA)

As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at info@anyleak.ca.

8. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.

9. Third-Party Links

Our website may contain links to third-party websites including AnyLeak.ca, Sedighi.ca, and Trades.Agency. We are not responsible for the privacy practices of external sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.

11. Contact Us

For any privacy-related questions or requests, please contact us: